For items that are not faulty. These Regulations apply in relation to contracts entered into on or after that date. The cancellation period ends as follows for sales contracts; the cancellation period ends at the end of 14 days after the day on which the goods come into the physical possession of, (a) the consumer, or (b) a person, other than the carrier, identified by the consumer to take possession of them. Exercise of the right to withdraw or cancel. To withdraw an offer to enter into a distance or off-premises contract, the consumer must inform the trader of the decision to withdraw it.
To cancel a contract of sales under regulation 29(1) Of, The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, the consumer must inform the trader of the decision to cancel it. It is not Peters Spares responsibility to collect the goods, the consumer must (a) send them back, or (b) hand them over to the trader or to a person authorised by the trader to receive them. The consumer must bear the direct cost of returning goods. The address to which goods must be sent is, Peters Spares Model Railways Ltd, Unit 2J Brighouse Business Village, Riverside Park, Middlesbrough, TS2 1RT, without undue delay and in any event not later than 14 days after the day on which the consumer informs the trader of the cancellation. Peters Spares Model Railways Ltd, fully complies with, The Consumer Rights Act 2015.The Consumer Rights Act 2015 became law on 01 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act. The following are statutory rights, under a goods contract. Goods to be of satisfactory quality. Goods to be fit for particular purpose.
Goods to be as described. Other pre-contract information included in contract. Goods to match a sample.Goods to match a model seen or examined. Trader to have right to supply the goods etc. If statutory rights under a goods contract are not met.
Consumer's rights to enforce terms about goods. Time limit for short-term right to reject.
Right to repair or replacement. Right to price reduction or final right to reject.